Terms & Conditions
Last Updated: 01 August 2025
Welcome to Nujoom Al Arab. These Terms & Conditions (“Terms”) govern your access to and use of our website http://nujoomalarab.com, and your purchase of our products. By using our website or placing an order, you agree to be legally bound by these Terms. Please read them carefully.
1. Company Information
This website is operated by Nujoom Al Arab Fresh & Chilled & Frozen Meat Trading L.L.C, a company registered in the United Arab Emirates.
We supply premium-quality fresh, chilled, and frozen meat products to individuals and businesses across the UAE.
We reserve the right to modify these Terms at any time. Continued use of our website after such changes constitutes acceptance of the updated Terms.
2. Eligibility
By using our services, you confirm that you are:
At least 18 years of age, or accessing under the supervision of a parent or legal guardian;
Legally capable of entering into binding agreements;
Providing truthful and accurate information when placing orders.
3. Products & Orders
All products are subject to availability and may be withdrawn or substituted without prior notice.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, especially in cases of pricing errors, suspected fraud, or stock limitations.
Product images are for illustrative purposes only. Actual items may vary in appearance.
4. Pricing & Payment
All prices are in UAE Dirhams (AED) and include applicable VAT, unless otherwise stated.
Payment must be completed in full at the time of placing the order using our approved methods (e.g., debit/credit cards, online payment gateway).
We reserve the right to update prices at any time. However, confirmed orders will not be affected.
5. Delivery
Deliveries are available within the UAE, subject to our designated service areas.
Delivery timelines are estimates only and may vary due to external factors like weather, traffic, or supply issues.
Customers are responsible for providing complete and accurate delivery information. We are not liable for failed deliveries due to incorrect details.
6. Perishable Goods Policy
All our products are highly perishable, and therefore, once delivered, orders are considered final.
By confirming your purchase, you acknowledge and accept that no returns, exchanges, or refunds are possible under any circumstance.
7. Use of Website
You agree:
Not to engage in any illegal, fraudulent, or malicious activity while using our website.
Not to interfere with the operation of the site, including introducing viruses or unauthorized data collection (e.g., scraping).
That all content on our site (text, logos, images, etc.) is the intellectual property of Nujoom Al Arab and may not be used without prior written consent.
8. Limitation of Liability
To the maximum extent permitted under UAE law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
We do not guarantee uninterrupted access to the website or delivery services, especially during events beyond our control (e.g., force majeure, supply chain disruptions).
9. Governing Law & Jurisdiction
These Terms shall be governed by the laws of the United Arab Emirates.
Any disputes or claims shall fall under the exclusive jurisdiction of the courts of Abu Dhabi, UAE.
10. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
📧 info@nujoomalarab.com
📞 +971 54 547 1230